Business Philosophy

My goal is to raise the bar and set a new standard for customer service. I answer the phone when you call me, not an assistant. I usually answer the phone by the second ring, if not I return all calls promptly, not the end of the day. The same applies to e-mail. You have access to my team of professionals that I have carefully assembled to help make your transaction flow smoothly. I believe constant communication is what the client deserves and I am available 24/7 by phone or e-mail. I understand my clients want to be informed in a timely manner, that is why I am committed to delivering their information to them as I get it. I'll even call you to let you know we are still waiting for an answer. I know an uninformed client is an unhappy client. Ask me for my long list of references.

Education and Training

• University of Massachusetts Bachelors Degree in Psychology
• MT. Ida College Associate Degree
• Certified Relocation Specialist

Awards and Designations

• Top Producer 2005-2020
• Over 1000 homes sold!
• 100 Time Office Associate of the Month
• 86 Time Greater New Haven Board of Realtors Quarterly Achievement Award Recipient
• 2015-2020 International President's Premier awarded to the top 1%f approximately 82,200 sales associates worldwide.
• 2013,2014 Presidents Elite
• 2008 International Sterling Society
• 2006 , 2007, 2010, 2011 International Diamond Society
• 2005 International Presidentrsquo;s Circle
• 2010-2019 Cheshire Office Top Associate in Total Production, Listings Sold Buyer Controlled Sales
• 2007-20019 Cheshire Office Top Associate in Total Production Listings Sold
• 2006 Cheshire Office Top Associate in Total Production, Listings Sold Buyer Controlled Sales
• 2005 Cheshire Office Top Associate in Total Production Listings Sold
• 2012-2021 Five Star Professional (Awarded to agents who are exceptional in both their ability their commitment to overall satisfaction. Fewer than 6% of 17,800 Real Estate Agents in Connecticut are awarded with this distinction)

Areas of Expertise

• Certified Relocation Specialist
• Residential and Mixed Use Property Sales
• Short Sales
• Probate
• Foreclosure
• Home Management / Vacant Home
• Listing Specialist
• Timely Client Feedback - 24/7
• Representing Sellers Buyers
• FREE Market Analysis
• Expert at Property Valuation
• High Level Negotiating Skills
• Savy Marketer

Client Testimonials

"The thing we were most impressed with Betsy was her ability to be far more than a realtor; she was a realtor turned friend that made our home buying experience truly enjoyable. We almost feel bad for anyone that has to buy a home without Betsy's proficiency and true professionalism."- Kim and Mike Falana

"Betsy certainly grants her clients the utmost attention. She is in constant communication with us. Despite her demanding schedule, emails and phone calls are returned within minutes. In a world in which it is common to complain and criticize, I feel compelled to write a letter honoring one of your strongest sales associates."-Stacey Lopez

"From day one, we knew we had selected the right person who had keen interest in their clients needs rather than interest in selling a home. Betsy is a person who is patient, kind, caring and committed! I'd recommend Betsy Purtell to anyone I know and don't know, as "the" person to call."-Eric Darden